Refund and Returns Policy

We want you to feel comfortable and satisfied with your purchase. If a product isn’t quite what you expected, we are here to help make the return or exchange process as smooth as possible.

General Eligibility

Returns are generally accepted when items are in their original condition: unworn, unwashed, and still featuring their original tags and packaging. Including your proof of purchase helps us assist you faster.

Return Window

You may consider reaching out to start a return within 30 days of receiving your order.

Starting a Return

To begin, you can email [email protected] with your order number and a brief note about why the item didn’t work out. If an item arrives damaged or incorrect, sharing a photo or short video can help our team review the situation more quickly (usually within 72 hours).

Shipping & No-Fee Commitment

We strive for transparency regarding costs:

• No Hidden Fees: We do not apply restocking fees, processing fees, or hidden handling charges.
• Return shipping is typically handled by the customer using their preferred carrier (unless the return is due to an error on our part, such as a defective item).
• Original shipping costs are generally non-refundable depending on the specific circumstances.

Refunds

Once we have had a chance to receive and look over the item, we will proceed with the refund. The credit is typically sent back to your original payment method within about 14 business days. Please keep in mind that your bank might take a few extra days to reflect the balance.

Exchanges

We are happy to coordinate exchanges for items that arrive defective or in the wrong size. For other types of changes, the simplest path is usually to return the original item and place a new order for your preferred selection.

A Few Helpful Tips

• Securely repacking the item can help prevent any accidental damage during its journey back to us.
• Using a trackable shipping service is recommended so you can keep an eye on the package.
• If something is missing or damaged upon arrival, letting us know right away allows us to provide the best possible support.