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Return to shopRefund and Returns Policy
Return & Exchange Policy
We want you to feel great about shopping with us. If your order isn’t quite right, we’ll make returning or exchanging it easy.
Eligibility
Items must be unworn, unwashed, in their original packaging with tags attached, and returned with proof of purchase.
Return Window
You may request a return within 30 days of receiving your order.
How to Start a Return
Email [email protected] with your order number, name, and reason for return. If your product arrived damaged or defective, attach photos or a short video to help us review quickly. We usually confirm returns within 72 hours.
Shipping Fees
Return shipping is paid by the customer unless the item is incorrect or defective. Original shipping fees are not refundable and may be deducted from refunds where applicable.
Refunds
Approved refunds will be sent to your original payment method within 14 business days of confirmation. Your bank may take an additional 3–5 business days to show the credit.
Exchanges
We handle exchanges for defective, incorrect, or wrong-size items. For other changes, please return the item and place a new order.
Tips for a Smooth Return
• Repack your item securely to prevent damage during shipping.
• Use a trackable shipping service and keep the tracking number until your refund is processed.
• Send your return as soon as possible so we can process it quickly.
• Contact us right away if your package arrived damaged or missing items — the sooner we know, the faster we can help.
Contact Information
COBIPIPER FASHION LLC
Address: 340 Pineridge ln, Sandusky, Mi 48471, United States
Email: [email protected]
Support Time: Mon – Sat/ 8:00 AM – 7:00 PM