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Shipping Policy

At cobipiper.com, we are committed to providing a seamless and reliable shipping experience. From the moment you place your order to the time it arrives at your door, we handle every step with care and transparency. Please review our updated shipping guidelines below.

Shipping Availability

Vietnam: Nationwide delivery to all provinces and cities.
United States: Shipping available across all 50 states.
International: Currently, we do not ship to countries outside Vietnam and the U.S.

1. Order Processing

Once your order is confirmed, our fulfillment team prepares and securely packages your items.

Vietnam Orders

Orders placed before 2:00 PM (GMT+7), Mon–Fri are processed the same day.
Orders placed after 2:00 PM, weekends, or public holidays are processed the next business day.
Standard processing time: 1 business day.

U.S. Orders

Orders placed before 2:00 PM EST, Mon–Fri are processed the same day.
Orders placed after 2:00 PM, weekends, or U.S. postal holidays are processed the next business day.
Standard processing time: 1–2 business days.

2. Estimated Delivery Times

Vietnam
Standard: 2–4 business days
Remote/Isolated Areas: 4–6 business days

United States
Standard: 5–7 business days

⚠️ Please note: delivery timelines are estimates and may vary due to carrier delays, weather, or seasonal demand.

3. Shipping Partners

We collaborate with reliable carriers to ensure timely deliveries:

Vietnam: VNPost, GHN, GHTK
United States: USPS, UPS, FedEx

Carriers are chosen based on destination, package size, and efficiency.

4. Shipping Fees

Vietnam: Flat rate $6.99 nationwide
United States: Flat rate $6.99 per order

Shipping costs are calculated and displayed at checkout before you confirm your purchase.

5. Order Tracking

Once your order ships, you will receive a tracking number via email or SMS, allowing you to monitor delivery directly through the carrier’s platform.

6. Delivery Issues

Vietnam: If your package does not arrive within 7 business days after processing, or is marked “delivered” but not received, contact us immediately.
United States: If your package does not arrive within 10 business days after processing, or is marked “delivered” but not received, please reach out to our support team.

Contact Information

COBIPIPER FASHION LLC

Address: 340 Pineridge ln, Sandusky, Mi 48471, United States

Email: [email protected]

Support Time: Mon – Sat/ 8:00 AM – 7:00 PM

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Address: 1234 Fashion Street, Suite 567,
New York, NY 10001

Email: [email protected]